Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Contact information (name, email, phone number, address)
• Healthcare provider credentials and authorization information
• Delivery location and recipient details
• Medical supply specifications and requirements
• Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our drone delivery services
• Process and fulfill delivery requests
• Communicate with you about our services
• Ensure compliance with healthcare regulations
• Analyze usage patterns to enhance service quality
• Protect against fraud and unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• With healthcare providers involved in the delivery process
• With regulatory authorities as required by law
• With service providers who assist in our operations
• In case of emergency situations to ensure patient safety

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure communication protocols, and regular security audits.

5. HIPAA Compliance

As a healthcare service provider, Gondohealth is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy regulations. We maintain appropriate safeguards to protect protected health information (PHI) and ensure confidentiality in all our operations.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Delivery records and related data are typically retained for seven years in accordance with healthcare industry standards and regulatory requirements.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of non-essential communications
• File a complaint with regulatory authorities

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

9. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: