Terms of Service

Last updated: January 1, 2024

1. Acceptance of Terms

By accessing and using Gondohealth's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Gondohealth provides drone-based medical supply delivery services to healthcare providers and remote communities. Our services include but are not limited to:

  • Emergency medicine delivery via autonomous drones
  • Scheduled pharmaceutical supply distribution
  • Temperature-controlled transport of medical supplies
  • Real-time tracking and delivery confirmation

3. User Responsibilities

Users of our services agree to:

  • Provide accurate and complete information when requesting services
  • Ensure proper authorization for medical supply deliveries
  • Comply with all applicable local, state, and federal regulations
  • Maintain confidentiality of patient information
  • Report any issues or incidents promptly to Gondohealth

4. Service Limitations

Our services are subject to weather conditions, regulatory restrictions, and technical limitations. Gondohealth reserves the right to cancel or delay deliveries when safety conditions are not met. We do not guarantee delivery times, though we strive to meet estimated delivery windows.

5. Privacy and Data Protection

We are committed to protecting your privacy and handling your data responsibly. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

6. Limitation of Liability

Gondohealth shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

7. Intellectual Property

All content, features, and functionality of our services are owned by Gondohealth and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Gondohealth Legal Department
123 Innovation Drive
Quelimane, Zambezia, Mozambique
Email: legal@gondohealth.com
Phone: +258 XX XXX XXXX